Shipping policy

Shipping Policy:

 

Welcome to Geetha Textile. We are committed to delivering high-quality Indian ethnic wear to our clients across India with reliability, transparency, and efficiency.


This Shipping Policy outlines all relevant details regarding the shipment of your wholesale orders placed on our platform.


1. Shipping Coverage

We currently ship across all serviceable pin codes in India. For remote or unserviceable areas, our team will connect with you to discuss the most feasible delivery option.

 

2. Order Processing Time

  • All confirmed B2B orders are processed within 2-4 business days.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • Custom or bulk-made-to-order items may take longer to process. The specific timelines will be communicated at the time of order confirmation.

 

3. Shipping Partners

We partner with reliable national logistics providers such as Delhivery, Blue Dart, and DTDC for secure and trackable shipments.

 

4. Shipping Charges

  • Shipping charges are calculated based on order volume, weight, and delivery location.
  • Shipping costs (if applicable) will be clearly communicated at the time of invoicing.
  • For large-volume orders, we offer negotiated or subsidized shipping rates.

 

5. Estimated Delivery Time

  • Once dispatched, orders typically take 7-10 business days for delivery, depending on the destination.
  • Metro cities and tier-1 locations: 4-6 business days
  • Tier-2, Tier-3 cities, and remote areas: 6-8 business days

Please note: Delivery times may vary due to external factors like weather conditions, political disruptions, or courier partner delays.

 

6. Tracking Your Order

  • Once your order is shipped, you will receive an email/WhatsApp with the tracking number and courier partner details.
  • You can track the shipment status directly via the courier’s website or our support team.

 

7. Bulk Orders & Special Requests

  • For bulk or custom orders with special packing or delivery requirements (e.g., festival deadlines, retail-ready packaging), please contact us at the time of placing the order.
  • We’re happy to work out tailored logistics solutions based on your business needs.

 

8. Damaged or Lost Shipments

  • If you receive a damaged shipment or if the package is lost in transit, please notify us within 48 hours of delivery (or expected delivery).
  • We will work with the courier service to resolve the issue or offer a suitable replacement or refund as per our return policy.

 

9. Delivery Delays

While we strive to ensure timely delivery, Geetha Textile is not liable for delays caused by courier agencies, unforeseen circumstances, or natural disasters. However, we are committed to keeping you informed and updated throughout the process.

 

10. Contact Us

For any questions related to shipping, delivery status, or special instructions, please reach out to:


📞 Customer Support: +91-9510257040

📧 Email: geethatextiles25@gmail.com

📍 Business Hours: Monday to Saturday, 10:00 AM to 7:00 PM




Note: This shipping policy is subject to change without prior notice. Kindly review this page periodically for updates.




Let me know if you’d like a downloadable version (PDF or DOC) or if you want to also include international shipping, COD policies, or return/exchange policy for B2B.